PRIVACY & COOKIES

Welcome to the industrymen.co.uk
privacy and cookies policies

At INdustry MEN, we take your privacy seriously.
When you shop with us, we collect some information like your name, contact details, and payment info to process your orders and make your experience better. We never sell your data, and only share it with trusted partners like payment processors and delivery companies to get your order to you. You can also manage how we use your data, and if you ever want to know what information we have or ask for it to be deleted, just let us know.
For all the details, you can read our full Privacy Policy below.

Your Privacy Matters to Us

Here at INdustry MEN we understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, www.industrymen.co.uk (“Our Site”) and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is requested upon registering for an account and/or placing an order.

Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” means an account required to access and/or use certain areas and features of Our Site
“Cookie” means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in Part 14, below;
“Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;
“Personal Data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by the UK GDPR and the Data Protection Act 2018 (the “Data Protection Legislation”); and
“We/Us/Our” means Roseman Group Ltd trading as Industry Men.
Information About Us
Our Site is owned and operated by Roseman Group Ltd, a limited company, registered in England and Wales under company number 10785827.
Registered address: 76 High Street, Gravesend, Kent DA11 0BH.
Data Protection Officer: Michael Allen.
Email address: comp@industrymen.co.uk
Postal address: same as registered address above.
What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
What Is Personal Data?
Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
What Are My Rights?
Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:
1. The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 15.
2. The right to access the personal data we hold about you. Part 13 will tell you how to do this.
3. The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 15 to find out more.
4. The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details in Part 15 to find out more.
5. The right to restrict (i.e. prevent) the processing of your personal data.
6. The right to object to us using your personal data for a particular purpose or purposes.
7. The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
8. The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
9. Rights relating to automated decision-making and profiling.
  
  For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 15.
  It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.
  Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
  If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first, using the details in Part 15.
What Data Do You Collect and How?
Depending upon your use of Our Site, we may collect and hold some or all of the personal and non-personal data set out in the list below, using the methods also set out in the table. Please also see Part 14 for more information about our use of Cookies and similar technologies.

Data Collected: Identity Information including (but not limited to) name, title, date of birth, gender.
How We Collect the Data: Collected at time of placing order / account creation, when contacting customer services or making any other general enquiries.

Data Collected: Contact information including (but not limited to) address, email address, telephone number.
How We Collect the Data: Collected at time of placing order / account creation, when contacting customer services or making any other general enquiries.

Data Collected: Business information including (but not limited to) business name, job title, profession.
How We Collect the Data: Collected at time of placing order / account creation.

Data Collected: Payment information including (but not limited to) card details, bank account numbers
How We Collect the Data: Full payment information details used in card processing are usually collected directly by a trusted third party (in this case a payment processing company / the bank).
In cases where we might manually process an order by telephone the information supplied is input directly into the payment terminal of our payment processing provider if paying by card.
In cases where we may accept a bank transfer information may be entered on our financial accounting system as it appears on our bank statement.

Data Collected: Profile information including (but not limited to) preferences, interests, login details, purchase history, reviews written, and browsing behaviour.
How We Collect the Data: Some information is collected by user manual input / interaction such as a written product review. While other is automatically recorded based on user action (e.g. time and date automatically recorded when a user logs into their account).

Data Collected: Technical information including (but not limited to) IP address, browser type and version, operating system and scrolling / cursor behavioural patterns.
How We Collect the Data: Information such as IP address, browser type and operating system is automatically recorded by the platform out site is hosted on. Scrolling and cursor movement (while on our site only) may sometimes be recorded by trusted third party technology and will be anonymised.

Data Collected: Data from third parties including (but not limited to) technical information, contact information, and profile information.
How We Collect the Data: In instances where we may allow you to create an account or log in using a third party (such as login with google, facebook or apple accounts) your relevant information as set out with that third party is shared with us.
How Do You Use My Personal Data?
Under the Data Protection Legislation, we must always have a lawful basis for using personal data. The following table describes how we may use your personal data, and our lawful bases for doing so:

What We Do: To create, register and manage your online account and enable you to take an active role in our services (such as tracking your orders, managing your wish list, re-ordering managing your contact details, etc.).
What Data We Use: We use your personal data, including your e-mail address and your contact details, to create, register and manage your account, for example, by providing you with a password when you ask us for one and by verifying your identity when necessary, as well as making sure you have access to Our Site / Your Account
Our Lawful Basis: We use this data to fulfil our legal obligations. We use this data to perform the contractual obligations between us and you.

What We Do: Supplying our products and service to you.
What Data We Use: We use your personal data to provide products and services suited to your needs. In particular, we use your postal, e-mail addresses and mobile telephone number to ensure our deliveries reach you.
Our Lawful Basis: We use this data to perform the contractual obligations between us and you.

What We Do: Managing payments for our products and services.
What Data We Use: We use data, via our payment intermediary, including payment data, to process transactions, for example, when you place an order via Our Site.
Our Lawful Basis: We use this data to perform the contractual obligations between us and you.

What We Do: To market, assess and improve our products and services (notably developing new products and services, analysing our customer database, performing data analyses, accounting and auditing).
What Data We Use: We combine personal data, such as feedback provided by customer service, to assess and improve the products and services that we offer to you.
Our Lawful Basis: This processing is necessary for Our legitimate interests to improve products and services, and their availability.

What We Do: Communicating with you.
What Data We Use: We use your personal data, including your identification data and the other data you provide by telephone or email, to communicate with you and respond to your queries.
Our Lawful Basis: We use this data to fulfil the contractual obligations between us and you. In instances where we do not have a contract with you, this processing is necessary to meet Our legitimate interests, namely better communication and response to queries / or where communication may be deemed pro forma.

What We Do: Supplying you with information by email that you have opted-in-to (you may opt-out at any time by clicking unsubscribe from the footer of any such email)
What Data We Use: We use personal data, including contact information and information on purchases, to contact you and send you communications likely to interest you.
Our Lawful Basis: We obtain your consent before processing any of your data for such purposes. For targeted marketing campaigns via marketing posts, via email, text message, and on third-party applications, on third-party websites and through social media, this processing is necessary for Our legitimate interests to provide you offers and advertising that meet your expectations.

With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email AND/OR telephone AND/OR text message AND/OR post with information, news, and offers on our products AND/OR services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.
We will always obtain your express opt-in consent before sharing your personal data with third parties for marketing purposes and you will be able to opt-out at any time.
Third Parties (including using Google or Facebook credentials to register or login on Our site) whose content appears on Our Site may use third-party Cookies, as detailed below in Part 14. Please refer to Part 14 for more information on controlling cookies. Please note that we do not control the activities of such third parties, nor the data that they collect and use themselves, and we advise you to check the privacy policies of any such third parties.

In some circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.We will only use your personal data for the purpose(s) for which it was originally collected unless we reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose. If we do use your personal data in this way and you wish us to explain how the new purpose is compatible with the original, please contact us using the details in Part 15.

If we need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, we will inform you and explain the legal basis which allows us to do so.

We use the following automated systems for carrying out certain kinds of decision-making and profiling. If at any point you wish to query any action that we take on the basis of this or wish to request ‘human intervention’ (i.e. have someone review the action themselves, rather than relying only on the automated method), the Data Protection Legislation gives you the right to do so. Please contact us to find out more using the details in Part 15.
1. The following automated decision-making method(s) may be used:
  1. Excessive or unusually high levels of site traffic from one source may be trigger an automated temporary ban from that internet traffic source; IP Address.
  2. Payment details not matching with billing address, may populate an automatic declined payment or may be automatically flagged up as a risk for later human decision making as to whether to accept such an order.
  3. The following automated profiling may take place:
  4. Advertising tracking cookies may be used to profile site visitors into different groups to gain a better measure of advertising success rates amounts different demographics.
How Long Will You Keep My Personal Data?
We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.
We determine the appropriate retention period for your personal data by considering the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the applicable legal obligations, the purposes for which we process your personal data and whether we can achieve those purposes through other means and the period which we consider you should be able to access your records.
How and Where Do You Store or Transfer My Personal Data?
We will only store or transfer personal data in or to countries that are deemed to provide an adequate level of protection for personal data. For further information about adequacy decisions and adequacy regulations, please refer to the Information Commissioner’s Office.
Do You Share My Personal Data?
We may share your personal data with other companies in our group for research, development, marketing and analysis. This includes our holding company and its subsidiaries.
We may sometimes contract with third parties to supply certain products and services; such as logistics, warehousing, courier and delivery companies so that We can fulfil our contractual obligations in delivery of your order.
If any of your personal data is shared with a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law, as described above in Part 9.
If any personal data is transferred outside of the UK, we will take suitable steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation, as explained above in Part 9.
If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
How Can I Control My Personal Data?
1. In addition to your rights under the Data Protection Legislation, set out in Part 5, when you submit personal data via Our Site, you may be given options to restrict Our use of your personal data. In particular, we aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails, at the point of providing your details and by managing preferences within your online Account on Our Site.
2. You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.
Can I Withhold Information?
You may access certain areas of Our Site without providing any personal data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
You may restrict Our use of Cookies. For more information, see Part 14.
How Can I Access My Personal Data?
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 15.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
How Do You Use Cookies?
Our Site may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by us and are used only by us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve our products, services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
By using Our Site, you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than us. Third-party Cookies are used on Our Site for <<insert description of use(s) of third-party cookies>>. For more details, please refer to the list below. These Cookies are not integral to the functioning of Our Site and your use and experience of Our Site will not be impaired by refusing consent to them.
All Cookies used by and on Our Site are used in accordance with current Cookie Law.
Before Cookies are placed on your computer or device, you will be shown a cookies consent bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended.
Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown in the table below. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.

Our Site uses analytics services provided by Google, Meta, and Wix. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how Our Site is used. This, in turn, enables us to improve Our Site and the products offered through it.
The analytics service(s) used by Our Site use(s) Cookies to gather the required information. You do not have to allow us to use these Cookies, however whilst our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable us to continually improve Our Site, making it a better and more useful experience for you.

In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
How Do I Contact You?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, email Us at hello@industrymen.co.uk.
Changes to this Privacy Policy
We may change this Privacy Policy from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.
Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date. This Privacy Policy was last updated on 9th January 2025.

Note regarding Special Category Data

We will only collect your health data or any other type of special category data if we have obtained your prior explicit consent in accordance with data protection laws.

When necessary for the establishment, exercise or defence of legal claims by us, we may also process your health data or any other type of special category data.

PRIVACY & COOKIES

Welcome to the industrymen.co.uk privacy and cookies policies

Your Privacy Matters to Us

Welcome to the industrymen.co.uk
privacy and cookies policies